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Frequently asked questions
General
1. What materials are used in your artworks?
Our pieces are created using a mix of ceramics, watercolours, inks, and mixed media, all chosen for their quality and longevity.
2. Are your pieces handmade?
Yes, every item is handmade in our studio, making each piece unique with its own character and subtle variations.
3. Do you offer custom or commissioned work?
We do accept a limited number of commissions. Please get in touch to discuss your ideas and availability.
4. How long does it take to receive an order?
Orders are typically processed within a few days, with delivery times depending on your location.
5. Do you ship internationally?
Yes, we offer international shipping. Costs and delivery times will be calculated at checkout.
6. How should I care for my artwork or ceramics?
We recommend gentle cleaning with a soft cloth and keeping pieces out of direct sunlight or extreme conditions.
7. Are your ceramics functional or decorative?
Some pieces are purely decorative, while others are functional. Each product description will clarify its intended use.
8. What is your return policy?
We accept returns within 7 days of delivery, provided the item is unused and in its original condition.
9. Will my item look exactly like the photos?
Due to the handmade nature of our work, slight variations in colour, texture, and form are to be expected.
10. Where are your artworks made?
All pieces are designed and created in our studio, inspired by coastal landscapes and natural forms.
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